Frequently Asked Questions
How do I add a shipping location?Chris Diaz
Please reach out to your sales representative if you'd like to add an authorized dropshipping location to your account. We must submit this request through the shipping team who will confirm cost and access prior to order(s) shipping out.
Can I place an item on backorder?Chris Diaz
Yes, if an item is not discontinued it can be placed on backorder. Please contact your sales representative for more information.
How do I check deals of the day/week?Chris Diaz
On the main menu, you will see a HOT DEALS tab, this will bring you directly to the daily and weekly deals at Elite.
Do you offer sponsorships?Chris Diaz
Elite Wheel Distributors, Inc is accepting applications for sponsorships.
- Amani Forged > AmaniForged.com > @amaniforged
- Amani Off-Road > AmaniForged.com > @amanioffroad_
- XF Off-Road > XFOffroad.com > @xf_offroad
- Modern Concept > ModernConceptWheels.com > @modernconceptwheels
Please send your first and last name, email, telephone number, year/make/model of the vehicle, and wheels that you are interested in presenting to email@example.com
We look forward to working with you!
Does Elite accept overseas credit cards?Chris Diaz
Unfortunately, we do not accept overseas credit card payments at this time. If you'd like to open an account with us, please reach out to your sales representative who will guide you through an onboarding process and credit card authorization form.
Does Elite ship products overseas?Chris Diaz
We will ship your order to a freight forwarder, and/or you're free to use your own shipping company - in our local area. You must coordinate and pay for the freight/logistics services on your site, and products must be picked up from our facilities.
Does Elite ship to PO Boxes?Chris Diaz
We regret to inform you that we do not ship to PO boxes. You must have a registered business address that meets customer guidelines.
How do I create an account with Elite Wheel Distributors, Inc?Chris Diaz
We have a number of requirements for becoming an Elite retail customer. You must have a registered business with credentials, tax ID, and resale certificate (if available in your state). You must have a legitimate storefront in the automotive industry (unless authorized online retailer).
Home garages, office spaces, and PO boxes do not qualify.
How do I track my order(s)?Chris Diaz
Please call your Elite Sales Representative for updates and tracking. Have your Sales Order and/or PO number ready for a status update.
We have real-time tracking software in testing, please check back with us in Q1 2022 for updates and releases. If you have any questions please contact firstname.lastname@example.org